Terms & Conditions

• 5 years and up 
• max 250lbs 
• no pregnant women allowed 
• closed toe shoes mandatory 
• long hair attached in a low ponytail 
• kids 13 and under must have an adult on site, a ratio of 1 adult for 3 kids must be followed 
• kids 5-7 years old must have an adult participating with them at Rigaud and Laflèche park, a ratio of 1 adult with a maximum of 3 kids as to be followed 
• Some courses will ask for a minimum height, but everyone from 5 years old will be able to do a few. 
• Ziptour in Lafleche has a minimum height requirement of 5feet 
• Ziptour in Chauveau has a minimum height requirement of 4feet6inches 
• Mega-Tyrolienne in Rigaud has a minimum height requirement of 4feet6inches 
• Clothing: long pants, or mid-thigh shorts, no belly showing shirts, closed toe shoes. According to the weather on the day of your activity, rain jacket, tight gloves, multi-layer shirts/long sleeves. In the winter, tuque with NO pompom, as it will not fit under the helmet. 

• All ages, targeted to the 3 to 8 years old 
• closed toe shoes are mandatory 
• Kids 17 or under must have an adult entering the Village with them. A ratio of 1 adult per 6 kids has to be followed 
• no height requirement 
• Clothing; comfort is they key. Same clothing you would choose to go to the city parks with swings and slides! 

• 13 years and up 
• max 250lbs 
• no pregnant women allowed 
• closed toe shoes mandatory 
• long hair attached in a low ponytail 
• kids of 13 years old must have an adult participating with them. A ratio of 1 adult with a maximum of 3 kids has to be followed 
• no mimimum height, but must be at least 13 years old to participate. 
• Clothing: long pants, or mid-tigh short, no belly showing shirts, closed toe shoes. According to the weather on the day of your activity, rain jacket, tight gloves, multi-layer shirts/long sleeves. 

• 15 years and up 
• max 250lbs 
• no pregnant women allowed 
• closed toe shoes mandatory 
• long hair attached in a low ponytail 
• kids of 16 years old or under must have an adult participating with them. A ratio of 1 adult with a maximum of 3 kids has to be followed 
• minimum height required of 5feet1inch to be able to participate 
• Clothing: long pants, or mid-tigh short, no belly showing shirts, closed toe shoes. According to the weather on the day of your activity, rain jacket, tight gloves, multi-layer shirts/long sleeves.  

• 5 years old and up 
• max 250lbs 
• no pregnant women allowed 
• closed toe shoes is mandatory 
• kids of 13 years old or under must have an adult participating with them. A ratio of 1 adult with a maximum of 3 kids has to be followed 
• no minimum height, but must be at least 5 years old to enter the cave 
• Clothing: It is 4 to 7 degree in there, year round! Bring an extra layer in the summer, and long pants. Closed toe shoes, and clothing you are not scared to get a bit dirty. 

• 8 years old and up 
• max 250lbs 
• no pregnant women allowed 
• closed toe shoes is mandatory 
• kids of 13 years old or under must have an adult participating with them. A ratio of 1 adult with a maximum of 3 kids has to be followed 
• no minimum height, but must be at least 8 years old to enter the cave 
• Clothing: It is 4 to 7 degree in there, year round! Bring an extra layer in the summer, and long pants. Closed toe shoes. Crawling in small tunnels is involved; clothing you are not scared to get dirty is mandatory! 

• All ages, targeted to the 5 to 12 years old 
• 300lbs maximum 
• closed toe shoes are mandatory 
• Kids 17 or under must have an adult entering the Upla with them. A ratio of 1 adult per 6 kids has to be followed 
• Kids 5 and under must be accompanied in the nets at all time. 
• A lower trampoline is in place for the younger ones, all kids in this section must have an adult with them, and older kids will be asked to leave this section to keep the younger ones safe. 
• no height requirement 
• Clothing: 
  • Pants and leggings – Highly recommended to reduce the risk of skin irritation on the nets if you fall or slip 
  • Long sleeves – Highly recommended to reduce the risk of skin irritation on the nets if you fall or slip. 
  • On the slides – Tuck your sweater into your pants/leggings to reduce the risk of skin irritation on the nets when sliding. 
  • Jewellery –Do not wear jewellery (earrings, watches, bracelets) on the uplå site to ensure your safety and that of others. We highly recommend leaving your jewelry in a safe place before arriving on-site. 
  • Shoes – Closed toes shoes are mandatory. Sandals and flip flops are strictly prohibited. 
  • Backpacks and purses – Do not carry backpacks or purses when climbing the nets. Give them to a member of your group or leave them in a safe place before arriving at the uplå site. 

You must book your adventure online at least 24 hours in advance (mandatory) to ensure you have a place, the protective equipment and the staff required to offer you a pleasant and safe experience.

You must complete and sign the waiver during your first visit to an Arbraska park. Although the form is sent to you automatically with each reservation. You are not required to complete it again.

In order to ensure your safety and of other customers, it is essential to attend the initiation session (reminder of safety instructions and procedures) at each adventure, regardless of the activity booked.

Following the online purchase, a member of our team will send you an email with a form to complete before your first visit so that we can create your Adventure Passport.

A virtual Adventure Passport (season pass) including your customer profile and photo will be emailed to you after purchase. You must present your Virtual Adventure Passport at the reception each time you visit.

The Adventure Passport (season pass) can only be used by its holder.

Your Adventure Passport (season pass) will be deactivated after two reservations without you showing up at the park without having cancelled them before the reserved time slot.

The Adventure Passport (season pass) is considered a final non-refundable sale.

The Aventure Passeport (season pass) is not valid in the 2 franchised Arbraska parks: Duchesnay and Shawinigan.

When you book, please enter your promotional code received by email.

When booking, please make separate reservations for people who do not have a season pass in your group.

When you book, you can add products (e.g. gloves). Since these are in addition to the cost of the Adventure Pass. You can book them online but pay for them at the park when you check in for your adventure.

Although all our parks are open in winter, some activities are not available. Contact the park for more information.

For any questions regarding privacy and the management of your personal data, please contact the personal information protection officer at prp@thetrekkinggroup.com.