Customer Service Representative - Call Centre

As a Customer Service Representative, you will be the first point of contact for our customers over the phone.

Customer Service Representative 

 

Job Type: Part-time or Full-time 

Location: 3622 Queen Street, Rawdon, Quebec 

Start Date: May 2025

As a Customer Service Representative, you will be the first point of contact for our customers over the phone. Your mission: to inform, advise, and inspire customers, providing them with an unforgettable experience at our adventure parks in Quebec (Arbraska) and Ontario (Treetop Trekking). You will provide information about our activities and handle reservations according to established guidelines.

Being a Customer Service Representative means: 

  • Crafting personalized adventures
  • Delivering high-quality, efficient service tailored to our customers in a warm, family-friendly atmosphere
  • Contributing to making each visit an exceptional experience
  • Gaining the opportunity to develop your customer service skills
  • Accessing potential career advancement

 

Benefits 

  • Starting salary of $17/hour
  • Flexible schedule
  • Team-oriented environment
  • Strong, positive company culture
  • Discounts on all adventures and products
  • 5 passes for family or friends
  • A season pass for you at Arbraska parks
  • Career advancement opportunities within the company

 

Requirements 

  • Bilingual
  • Basic computer skills
  • 1 to 2 years of customer service experience (an asset)
  • High school diploma (an asset)

 

 

Interested? Send us your resume at rh@arbraska.com

Are you interested?
Apply now!

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